To help make your gaming experience more enjoyable we’ve compiled a list of the most frequently asked questions relating to online casinos and games. This page is constantly updated with the latest casino game FAQs. The FAQ’s are split into the sections below for ease of reading.
Stakes vary depending on the game you are playing. To find out about the stakes for a particular game you can access the “Help” screen from any game and find out information about stakes, payouts, paylines and game rules.
On the participation date, you are must be over the age of legal consent as set by the law applying to the territory you are located in. However, you must be over 18 years of age to play at most online casinos in Australia. Players must also have a valid payment method in their own name.
Each Australian online casino has its own minimum and maximum deposit amount. You will have to check on their terms and conditions page to find out. We advise you to check first before making any deposits into your casino account.
UK and International Gambling law require that all users are verified before they can withdraw funds from a gambling account. This is primarily to protect against money laundering but also provides a level of protection to the player from people illegally accessing their accounts.
Online casinos may need to see copies of a player’s Debit or Credit Card (with the middle 8 numbers on the front and the CV2 code on the back blanked out), copies of utility bills as proof of address and photographic ID such as a passport or driving licence showing the user’s face, signature and full name.
This may vary depending on the online casino you have registered with. At some top Australian online casino verification takes up to 3 working days from the moment they receive all the necessary documents.
Once you are logged into the casino online you can use the “My Account” link to update any of your personal details. If you change address or the registered name on the account then you may need to provide additional verification.
Withdrawals request will be processed once the online casino receives an email confirmation. Each banking method has different timescales for processing payments but generally, funds should be in your account within 7 business days.
The minimum withdrawal limits differ depending on the kind of banking options you will be using. In general, the minimum amount can start from AU$20. For more information on making withdrawals from your account, you can visit the cashing out and withdrawal policy pages on the casino site of your choice.
You can simply visit the banking page of your chosen online casino site and follow the steps to make your deposits. At some Australian online casinos, there is a dedicated page for casino deposits that have information on deposits funds, terms and conditions and any other information.
There various kinds of casino banking methods that are accepted by Australian online casinos. However, there are options that are popular amongst casino sites and players such as Visa, Mastercard, Neteller and Skrill and many others.
Aussie players will not be charged for using the casino online site. Most Australian casino games offer the choice of free play or real money gaming. If you just want to play for free the Aussie casino site will not as for any banking information.
Unfortunately, if a player is interested in playing casino games for real money they can’t do so on credit. Gambling laws and licenses prohibit Australian online casinos to offer credit accounts to any Aussie players.
Yes. You can be able to change your deposit limit and change it to daily, weekly and monthly limit. Just visit the cashier page on the online casinos and choose the option to set deposit limit. However, if you want to increase your deposit limit you may be required to contact the customer support team and request a new higher limit.
Aussie casino players can self-exclude by contacting the online casino customer support team. In addition, some top Australian online casinos will have a page that has more information about what you need to do should you need to self-exclude.
Most online casinos in Australia are compatible with Mac and Windows operating systems. Whether it is on a desktop or mobile you can either download casino software or directly from the web browser. However, if you are playing from the web browser, you may be required to have Flash version 9 or above to be able to play.
Not all Australian online casinos require software download. The casino sites that need software downloads may also offer the option to opt for the instant play. However, whichever option you choose you can play the casino games online, safely and securely from top online casinos in Australia.
Top Australian casinos online use the latest encryption and protection technologies, to ensure that your financial information is completely secure. The most commonly known system is the 128-bit SSL encryption technology that all the best online casinos in Australia use.
Usually, the best online casinos in Australia are audited by independent firms such as e-Commerce and Online Gaming Regulation and Assurance Agency (eCOGRA). They check the casino games to ensure that they are fair and not tampered with.
It is relatively simple and there is usually more than one way that Aussie online casino players can contact the casino. Some of the available contact options include instant chat available directly from the casino site, email which can also be via the casino site or an address that you can use and phone call.
Jackpots vary between the online slots games but the progressive slots games offer the largest potential wins with many jackpots in excess of AU$170 Million. The real attraction of the progressive jackpot games is that the Jackpots can be won by playing any stake so everyone has a chance of being a huge jackpot winner.
There are online casinos that offer Aussie casino players the option to play slots casino games in “Free Play” mode. It allows you to get a feel for how the game plays before trying your luck and playing for real money.
Most casino games are fun to play and can provide many hours of entertainment. However, it is up to you the player to play various casino games available at your chosen casino site and decide which ones are t your liking.
As with most games of chance, it is possible to make money by playing online blackjack. While there are many strategies for playing blackjack, some basic rules apply. Don’t overstretch yourself and stick to a betting limit that allows you to stay in the game even if you have a few consecutive losses.
Card counting in online blackjack isn’t possible as the deck is re-shuffled after each hand unlike in traditional casino based blackjack games.
Playing online Roulette is very similar to playing real roulette at your local casino. Roulette rules differ from game to game. So, the easiest way of finding out how to play roulette is to use the handy “Help” icon in each roulette game to read about the various types of bets allowed and how to place your bets. At some Australian online casinos, the Roulette games offer a Free Play option allowing you to get to grips with how to play roulette before starting to play roulette for real money.
Because Roulette is a game of chance then no matter what roulette strategy you employ the mathematical probability of winning cannot be changed. Winnings from roulette systems and strategies are always going to be governed by the house edge and due to the random nature of the game employing a roulette strategy will give the same odds of winning as not employing that strategy.
Yes, you can. Find the top online casinos in Australia that offer the “Free Play” option. It allows you to play the games completely for free without risking a penny of your own money. Once you’re up to speed with how to play the game you can choose to play for real money at any time.