The online casino industry is one where companies fiercely fight for new customers and to retain existing, loyal customers. Australians are spoiled for choice when it comes to online casinos they can play at and casino companies are aware of the need to stand out from the crowd in order to attract business.
NetEnt Casino is one of the major players in the online casino world and it has been taking steps to ensure it remains at the forefront of Australian casino players’ thoughts whenever they visit one of their websites.
There are four main categories that NetEnt Casino is revamping. These are the number of payment options available to customers, game choice, content variety, and website navigation. Get all four of these categories correct and the experience of the customer grows ever more positive.
NetEnt Casinos offer a variety of payment options, including the popular Visa and MasterCard debit and credit cards, e-wallets such as Skrill and Paypal, and they are now introducing cryptocurrency such as Bitcoin to their banking options.
Website Navigation is Key
When a player joins a new casino they want the journey from creating an account to playing their favorite games to be a smooth one. One way this can happen is by making the website navigation easy, simple and intuitive.
The recent revamp by NetEnt Casino has placed emphasis on website navigation. It is doing this through clear action button, a navigation bar and pop-ups that are informative. The new-look NetEnt Casino websites now offer sub-headings that make it possible for customers to sort all available games by device type and country, making it possible for them to find their favorite game in a matter of seconds. This is ideal for both the customer, as they get to jump into their favorite game faster, and for the casino who then has the chance to make more money; a win-win situation.
Perhaps the handiest feature is the search option where customers can instantly search for their favorite pokies or table games and be playing those within a matter of seconds.
While online casino players are typically only interested in playing tables games and pokies, NetEnt Casino has decided that knowledgable customers are happy customers so is starting to add new sections to its websites.
Here, customers will be able to stay abreast with the latest NetEnt Casino news, such as new games that are heading to the website, projects that the research and development team are currently working on, staying up-to-date with the latest casino bonuses and free spins offers, and anything else NetEnt wants to share with its community.
It is a way of setting itself apart from other operators and it should be a welcomed addition to NetEnt Casinos.
Improving Game Choice
NetEnt Casino was established in 1996 and since then has developed a massive catalog of pokies and games that have proven extremely popular and that have withstood the test of time. The company plans to keep adding to its offering by creating new and exciting pokies, including progressive jackpots, and coming up with new twists on existing table games.
NetEnt Casinos are famous for their huge selection of pokies, which is why these casinos are so popular in Australia. The casino is now branching out by adding more variety of casino games including scratch cards and video poker while making them easy to find thanks to the aforementioned improvements to website navigation.
Your Feedback Helps
If you have signed up to a NetEnt Casino via pokies.com, be aware that your feedback and opinion counts. NetEnt Casino has been collecting customer feedback for years and using this information to shape their offerings to suit its loyal customer base. You are encouraged to contact customer support with any feedback you may have, both positive and negative as it helps to make improvements to the various NetEnt Casino websites.